TY - BOOK AU - Kotter, John P TI - Leading change SN - 9780875847474 PY - 1996/// CY - Boston PB - Harvard Business Review Press KW - Change Management KW - Leadership KW - Management Theory UR - https://www.kotterinc.com/wp-content/uploads/2019/04/8-Steps-eBook-Kotter-2018.pdf ER -