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Leading change

by Kotter, John P.

Material type: Text Text Publisher: Boston Harvard Business Review Press 1996Online access: Eight Steps to accelerate change in your organisation Availability: Items available for loan: SMH Library [Call number: 658.406] (1), SVUH Library [Call number: 658.406] (2).

The improvement guide: a practical approach to enhancing organizational performance

by Langley, Gerald J | Nolan, Kevin M | Nolan, Thomas W | Norman, Clifford L | Provost, Lloyd P.

Edition: 2ndMaterial type: Text Text Publisher: Chichester Jossey-Bass 2009Availability: Items available for loan: SMH Library [Call number: 658.4063] (2), SVUH Library [Call number: 658.406] (1).

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